Already 8 years back a program called test craftsmanship program was introduced in my organization. Several other programs for craftsmanship have been started since and also other departments at Healthineers took over the approach. But what is it about? Why do we use the term craftsmanship? Was it worth it starting the programs?Let’s see how it went for test craftsmanship in the context of my department, what have been achievements and how we want to proceed here.

Takeaways:

• As it is always a peoples problem you have to address this
• Soft skills are important
• Gamification also works with grown-ups 😉